Academic Year Hours
Monday – Saturday, 8 a.m. – 5 p.m.
Summer and Break Hours
Monday – Friday, 8 a.m. – 5 p.m.
Closed on weekends
What to Do When Campus Care is Closed
Call 911 if you are experiencing a life-threatening emergency or go to the nearest emergency department.
When Campus Care is closed patients can receive 24/7 support by calling:
984-364-4688 UNC Nurse Connect and on-call clinicians for non-emergent medical situations. Wait for the answering service to pick up so you can speak directly to an advice nurse.
The after-hours advice nurse will speak directly with you about your health history and symptoms and will make appropriate recommendations which could include one or more of the following:
- Self-care at home
- Referral back to Campus Care to be seen the next working day
- Direct telephone contact with the on-call Campus Care physician
- Referral to be seen immediately at a local urgent care facility or nearest emergency department
The after-hours advice nurse line is provided at no cost to UNC-CH students. The cost for visits to local healthcare facilities varies widely based on the facility and whether you have health insurance. Such costs are the patient’s responsibility – the university does not cover them.
Patients should consider local urgent care centers or community practices if their primary care clinician recommends it or they have a minor injury or illness that requires immediate care, such as flu or cold symptoms, fever, sprains, sore throat, or ear infection. Minor cuts and work-related injuries can also be treated at local urgent care centers. Patients with chest pains, head injuries, or more severe medical conditions should go to the emergency department.
Mental Health Support
Students may also access CAPS during open hours or receive 24/7 mental health support by calling 919-966-3658 to speak to a mental health professional.
Locations
The main building for services is the James A. Taylor Building between Kenan Stadium and UNC Hospitals, just south of the Bell Tower Parking Lot. Here you will find:
- UNC Health Campus Care
- Counseling and Psychological Services (CAPS)
- Campus Health Pharmacy
- Wellbeing Administrative Services
- Campus Smiles Dental Clinic
Student Stores Pharmacy and Mini Clinic operate out of Student Stores next to the Pit.
The Stalling Evans Center behind the Student Recreation Center (SRC) hosts some Sports Medicine and Physical Therapy appointments.
Student Wellness is located in Student Affairs Services Building (SASB) North.
The map below shows all of these locations, as well as buildings on campus that have a Healthy Heels to Go vending machine, operated by pharmacy staff.
Point to Point will transport a student from a campus location to Campus Care and back to their residence hall on request by calling 919-962-7867.
Please note: On Saturdays and Sundays Point-2-Point limits its transport services to students with disabilities needing to visit UNC Health Campus Care.
The on-demand P2P offers transportation to and from campus locations and Campus Care or UNC Hospitals’ Emergency Room during all hours of P2P operation except between 6a-9a and 5p-7p Saturdays and Sundays and when the university is operating under adverse weather conditions.
The after-dark P2P Express operates seven days a week during Spring and Fall academic semesters, from 7:00 pm until 4:00 am.
To take the P2P or P2P Express call: 919-962-7867. For more information visit: Transportation and Parking.
Parking
Limited parking is available for patients and visitors to use without charge during normal business hours. Designated UNC Health Campus Care parking spots are located on the northeast edge of the lot east of the James A. Taylor building.
To access this lot:
- From Manning Drive, turn onto Emergency Room Drive (UNC Hospitals Emergency entrance).
- Continue past the emergency room to enter the parking lot.
A valid ParkMobile code is required to park in these spaces and can be provided by the Campus Care front desk staff. This video explains the parking process.
Here are several video tutorials on how to get to Campus Care from different locations on campus:
- How to get to Campus Care by bus
- How to get to Campus Care from South Campus
- How to get to Campus Care from the Student Union
- We strongly encourage patients to create a ParkMobile account for a smoother parking experience. Download the ParkMobile app on your phone and set up your account.
- With an account, you can save your vehicle information. Your license plate number and state are required to park anywhere on campus. If you continue signing in as a guest, you’ll need to re-enter this information each time you visit.
- Enter the zone number before leaving your vehicle.
- Check in at the front desk to receive a discount code and finish setting up your parking in the app. You can set up your parking pass from the lobby without returning to your car.
- Weeknights (Mon–Thu after 5:00 PM)
- Parking is limited to weeknight permit holders only.
- Weekends (Fri 5:00 PM – Mon 7:30 AM)
- Parking is free and open to all visitors.
- Home Football Game Days
- Most Campus Care parking spaces are reserved for Rams Club members. Patients and visitors must use a ParkMobile parking pass on game days for any available spaces in the Campus Care lot. Please stop by the Campus Care front desk to receive your code.
Four of the parking spaces have been dedicated for pharmacy pick-up only and will be restricted to a 30-minute time limit. Two spaces are located to the left of the James A. Taylor loading dock entrance, near the fence of the medical school wing just past the main South entrance of Kenan Stadium, and two more spaces are in the main lot with Campus Care parking.
UNC Health Campus Care does not have specially designated handicap spaces. If you have a UNC Disability parking permit, you may park in one of the designated accessible parking spaces on the eastern side of the building.