Campus Care offers both in-person and virtual care appointments. You can schedule an appointment in the way that works best for you:
CAPS patients can use HealthyHeels.unc.edu to access visit information and contact providers.
Prepare for Your Campus Care Appointment
1. Create a My UNC Chart Account if you don’t already have one.
Sign up at myuncchart.org or download the free MyChart app. If you are unable to sign up for an appointment for any reason, you can get a code when you check in for your appointment.
2. COMPLETE your My UNC Chart Check-in prior to your appointment.
Completing information in advance of your visit decreases your wait time. Be sure your local address and cell phone number are accurate in My UNC Chart.
3. FIND And Bring your insurance card.
Having your insurance card with you ensures you benefit from your insurance coverage.
4. Bring medication or a medication list
Bring the actual medications with to your appointment, or write a list that includes the medication names and dosage amounts.
For In-person Visits:
- Please arrive 15 minutes prior to your appointment for screening and check-in.
- A limited number of parking spaces for Campus Care are available. Parking is free using a ParkMobile discount code students can receive when checking in at their appointment.
For Virtual Visits:
A HIPPA-compliant virtual visit link will be emailed prior to your appointment time.
After a virtual consultation, the clinician may still recommend an in-person visit to more thoroughly evaluate the medical concern.
How to Cancel Your Appointment
At UNC Health, we value your time, and we work hard to maintain the flow of appointments in our clinics.
The No-Show and Late Cancellation policy helps ensure all our patients can see their clinicians as close to their appointment times as possible.
To reschedule or cancel your appointment, contact the clinic at least 24 hours in advance by using MyUNCChart or by calling 919-966-2281.